Thank you for choosing Vedic Click for your digital puja services. We appreciate your trust in us and strive to provide you with a seamless and fulfilling experience. However, we understand that there may be circumstances where you need to cancel your service or request a refund. This Cancellation and Refund Policy outlines the terms and conditions applicable to such requests.
Cancellation Policy
- Cancellation Requests:
- Customers may cancel their puja services at any time prior to the scheduled date and time of the puja.
- To cancel a service, please contact our customer support team at namaste@vedicclick.com/+918233200201 with your order details.
- Cancellation Window:
- Cancellations made more than 24 hours before the scheduled puja will be eligible for a full refund.
- Cancellations made within 23 hours of the scheduled puja will not be eligible for a refund.
- Processing Time:
- Once a cancellation request is received and processed, you will receive a confirmation email detailing the cancellation.
Refund Policy
- Eligibility for Refunds:
- Refunds will only be processed for cancellations made in accordance with our cancellation policy.
- Refunds will be issued to the original payment method used at the time of purchase.
- Non-Refundable Charges:
- Any additional services or products purchased along with the puja service may be non-refundable, depending on their nature. Please refer to the specific terms for those items.
- Processing Time for Refunds:
- Refunds will be processed within 5-7 business days after the cancellation request is confirmed.
- Please note that it may take additional time for the refund to reflect in your account, depending on your bank or payment provider.
Changes to Services
- If you wish to reschedule your puja service instead of canceling, please contact our customer support team as soon as possible. We will do our best to accommodate your request based on availability.
Contact Us
If you have any questions or concerns regarding our Cancellation and Refund Policy, please do not hesitate to reach out to us at +918233200201. Our team is here to assist you.
Thank you for choosing Vedic Click – where puja is just a click away…